Get help with your website.

Email support@routelabstn.com and we'll get back to you within the times below.

What we can help with

  • Website issues

    1–4 hours response time

    Something on your site is broken, down, or not working the way it should.

    Report an issue

  • Billing

    24 hours response time

    Questions about an invoice, a payment, or your billing information.

    Ask about billing

  • Feature requests

    1–2 weeks to deliver

    A new page or feature you would like added to your website.

    Request a feature

Frequently asked questions

How much does it cost to build a website for my business?

Pricing is based on what your business needs. We offer flexible pricing to suit different budgets and requirements.

Are there any recurring payments?

Yes, one: domain management and renewal.

We monitor and maintain your domain names so they stay active and set up correctly. This is billed once a year.

How much do feature requests cost?

Feature requests are billed by the hours spent on each task.

My website has an issue. How do I get help?

Email support@routelabstn.com and tell us what's happening. Fixes are billed by the hours spent resolving the issue.